Welcome to Outlet Tide Wisp Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website tidewisp.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

Our Style Promise: At Outlet Tide Wisp Store, we’re committed to bringing you stylish, quality swimwear with transparent policies and beach-ready service. These terms reflect our dedication to your shopping experience.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. Our site is intended for customers in our service areas (excluding parts of Asia and remote regions).

1.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

2. Products & Services

2.1 Product Descriptions

We strive for accurate product descriptions, colors, and sizing for our swimwear collections (Men’s, Women’s, Boys’, Girls’). However, slight variations may occur due to screen settings.

2.2 Availability

All items are subject to availability. We may limit quantities and cancel orders if products become unavailable.

3. Orders & Payments

3.1 Order Process

Orders are processed within 1-2 business days. You’ll receive an order confirmation email. The contract is formed when we ship your items.

3.2 Pricing

Prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4. Shipping Policy

4.1 Shipping Options

Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after shipping
Free Shipping (orders over $50): EMS, 15-25 business days after shipping

Delivery times are estimates and may vary due to customs processing.

4.2 International Orders

Customers are responsible for any customs fees, taxes, or import duties.

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn, unwashed
  • With original tags and packaging
  • Not tried on without protective undergarments (for swimwear)

5.2 Non-Returnable Items

We cannot accept returns for:

  • Worn swimwear
  • Items without original tags
  • Custom/special orders

5.3 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on tidewisp.com (logos, designs, text) is our property and protected by copyright laws. Unauthorized use is prohibited.

7. Liability Limitations

7.1 Product Use

We’re not liable for any injury or damage resulting from product use beyond its intended purpose.

7.2 Website Operation

We strive for uninterrupted service but aren’t liable for temporary outages or technical issues beyond our control.

8. Privacy

Your privacy is important. See our separate Privacy Policy for details on data collection and use.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by Washington State laws. Disputes will be resolved in Seattle courts.

Contact Us

For questions about these Terms:

Outlet Tide Wisp Store
3328 Main Street, Seattle, US 98109
Email: [email protected]

Our Commitment to You: At Outlet Tide Wisp Store, we’re dedicated to making your swimwear shopping experience as smooth as ocean waves. If any part of these terms concerns you, please reach out—we’re here to help!